This is a dedicated watch page for a single video.
Jha is the Jira admin of the Jira Software site web3-consulting.atlassian.net. Jha has created a new company-managed project “NFT”, customized its configuration and authorized users to access the project. Users were pretty satisfied with the project configuration and used it in their day-to-day work without any problem. After few weeks, the “NFT” Project Lead, Benjamin, asked Jha to enable the creation of issues from incoming emails. In order to meet this requirement, Jha used the “Default Cloud Mail Server” based on the email address jira@web3-consulting.net and created a new mail handler with the type “Create a new issue from each email message”. He then configured the mail handler to use the “NFT” project, set the issue type to “Task” and selected a default reporter. Jha tested his configuration with an email he sent and an issue was created. After some days, Benjamin reported that while some issues were created automatically from incoming emails without any problem, others were not. Normally Benjamin is notified for every issue creation but for those issues he got no email notification. There are only one email server and one mail handler configured in the Jira site. What option describes the cause of the behavior?