This is a dedicated watch page for a single video.
As a cloud service operations manager, you are overseeing the transition of a new software update from development to production. This update includes critical security patches and new features that will affect the user experience. To ensure a smooth transition, which ITIL service management practice should you focus on to manage the risks associated with the release, ensure the correct versions are deployed, and that the rollout is executed in a systematic and planned manner?