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Kody has been working with technicians in the Security Operation Center (SOC) to resolve an issue that has just occurred. Three of the cloud providers' biggest customers have experienced a Denial of Service (DoS). It appears that there is an issue with the configuration of the Dynamic Optimization (DO) functionality. Kody is worried that this could occur again in the future, so she wants to uncover the root cause in their investigation. What would this process be called?