You are auditing an e-commerce platform that has isaca video
cisa video for you are auditing an e-commerce platform that has been receiving customer complaints regarding receiving different items than what they ordered.
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You are auditing an e-commerce platform that has been receiving customer complaints regarding receiving different items than what they ordered. The organization has identified poor data quality as the root cause of the problem. Even after making efforts to clean erroneous data from the system, multiple data quality issues persist. What recommendation would be the most effective approach to reduce the likelihood of future occurrences?