You are conducting an audit for a healthcare isaca video
cisa video for you are conducting an audit for a healthcare organization, and you are reviewing their SLAs with IT vendors. One of the SLAs specifies a response
Question 1
Be Honest
Answer
Full Certification Question
You are conducting an audit for a healthcare organization, and you are reviewing their SLAs with IT vendors. One of the SLAs specifies a response time of 2 hours for critical system issues. What does this response time indicate in the SLA?