Your company, Example Corp, currently provisions infrastructure using a traditional ticket-based workflow. Employees must submit requests via a service desk ticketing system for any new virtual machines, storage resources, or network changes. The infrastructure team manually reviews, approves, and executes these requests. Recently, Example Corp has struggled to keep up with the increasing demand for cloud resources as more teams adopt cloud-native development practices. Given this scenario, which two factors best explain how this ticket-driven process can become a bottleneck for rapid infrastructure scaling? (Choose two.)