As an ML engineer working in the contact center of gcp video

Full Certification Question

As an ML engineer working in the contact center of a large enterprise, your task is to develop a sentiment analysis tool for predicting customer sentiment based on recorded phone conversations. You need to determine the optimal approach to build this model while ensuring that factors such as the gender, age, and cultural differences of the customers who contacted the contact center do not influence any stage of the model development pipeline or its outcomes. What steps should you take to address this challenge?