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A company has successfully deployed a new generative AI agent that helps customers book appointments. The business is critically dependent on this agent's reliability. They need an automated way to be notified if the agent starts experiencing a high rate of failures (e.g., errors when calling an external API) or if there is a sudden, abnormal spike in traffic that could indicate a malicious attack or a runaway process. Which Google Cloud service is used to track these key operational metrics and trigger automated alerts?