devops-engineer video for you're on-call for an infrastructure service with numerous dependent systems. An alert notifies you of widespread failure in serving
You're on-call for an infrastructure service with numerous dependent systems. An alert notifies you of widespread failure in serving requests, impacting all dependent systems with hundreds of thousands of users. Following Site Reliability Engineering (SRE) incident management protocols, you designate yourself as Incident Commander (IC) and assign two experienced team members as Operations Lead (OL) and Communications Lead (CL). What's your immediate next step?