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A Generative AI Engineer is reviewing the performance of a RAG pipeline used in a technical support assistant. Users report that the system often retrieves irrelevant context when asked product-specific configuration questions. The engineer suspects that the chunking strategy is too coarse-grained for the level of specificity required. To improve retrieval precision without excessively increasing storage or latency, the engineer wants to experiment with advanced retrieval evaluation. Which TWO actions should the engineer take to optimize chunking and validate improvements? (Choose two.)