A Generative AI Engineer is reviewing responses from a customer-facing GenAI application designed to assist with selling automotive parts. The app requires users to enter both account_id and transaction_id to retrieve order-related details. After its initial launch, users reported that the application successfully handled inquiries related to order and billing, but frequently failed to answer questions about shipping status and estimated delivery dates. Which of the following solutions would best enhance the application's ability to respond accurately to these shipping-related queries?