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Video: Emma, the CIO of a large financial services azure video

Question 1
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Emma, the CIO of a large financial services company, is negotiating a new enterprise agreement for Microsoft 365. Her company handles time-sensitive transactions, and system availability is crucial. She's particularly interested in understanding the nuances of Microsoft's SLAs and how they translate to real-world scenarios. In a complex scenario where Emma's company experiences multiple service incidents across different Microsoft 365 services in a given month, which of the following statements most accurately describes how service credits would be calculated and applied?