A security team uses a ticketing system to capture aws video

Full Certification Question

A security team uses a ticketing system to capture suspicious events that require investigation. The security team has created a system where events are captured using CloudTrail Logs and saved to Amazon S3. A scheduled AWS Lambda function then uses Amazon Athena to query the logs for any API actions performed by the root user. The results are then submitted to the ticketing system by the Lambda function. The ticketing system has a monthly 4-hour maintenance window when the system is offline and cannot log new tickets and an audit revealed that several tickets were not created due to the ticketing system being unavailable. Which combination of steps should a solutions architect take to ensure that the incidents are reported to the ticketing system even during planned maintenance? (Select TWO.)