solutions-architect-pro video for a company provides a web-based business-management platform for IT service companies across the globe to manage help desk,
A company provides a web-based business-management platform for IT service companies across the globe to manage help desk, customer service, sales and marketing, and other critical business functions. More than 50,000 people use the company's platform, so the company must respond quickly to any reported problems. However, the company has issues with not having enough visibility into its systems to discover any issues. Multiple logs and monitoring systems are needed to understand the root cause of problems thereby taking hours to resolve. Even as the company is slowly moving towards serverless architecture using AWS Lambda/Amazon API Gateway/Amazon Elastic Container Service (Amazon ECS), the company wants to monitor the microservices and gain deeper insights into its serverless resources. Which of the following will you recommend to address the given requirements?