A retail company uses a customer service chatbot aws video
machine-learning video for a retail company uses a customer service chatbot powered by a large language model (LLM) through Amazon Bedrock to handle product
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A retail company uses a customer service chatbot powered by a large language model (LLM) through Amazon Bedrock to handle product inquiries and returns. Customers have reported that the chatbot gives slightly different answers when asked the same questions about return policies or product details. The company needs to ensure the chatbot provides consistent responses. Which solution will meet these requirements?