A company has implemented a chatbot powered by Amazon Bedrock to handle customer inquiries and support requests. While the chatbot is effective at providing automated responses, the company has noticed that some of the replies do not consistently match its desired tone — professional, empathetic, and friendly. To maintain brand consistency and ensure a positive customer experience, the company needs to align the chatbot’s responses with its specific communication style and standards. Which approach would be most effective for ensuring that the chatbot's responses are consistently aligned with the company's tone and style?