A tech company is integrating generative AI into aws video
ai-practitioner video for a tech company is integrating generative AI into its customer support system to automatically answer user queries. During testing, the
Answer
Full Certification Question
A tech company is integrating generative AI into its customer support system to automatically answer user queries. During testing, the team notices that the AI occasionally generates responses that sound convincing but contain inaccurate information. To address this issue, the team needs to understand the phenomenon where a generative AI model produces information that may appear plausible but is factually incorrect. What is this phenomenon called?