A financial services company is exploring the aws video
ai-practitioner video for a financial services company is exploring the adoption of generative AI to automate report generation and enhance customer service
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A financial services company is exploring the adoption of generative AI to automate report generation and enhance customer service through chatbots. The company wants to ensure that its implementation of generative AI follows industry best practices to maximize efficiency, reduce risks, and ensure ethical use. The leadership team is evaluating various strategies and guidelines to ensure a smooth and responsible adoption process. Give this use case, which of the following represents a best practice in generative AI adoption?