Users are unable to merge imported user accounts with existing cloud users, Importing a backup file unconditionally replaces every piece of data on the IssueTrack Cloud instance, and Users can only export backups for business managed projects and not for team managed projects are correct.

Users are unable to merge imported user accounts with existing cloud users is correct because cloud user identities are managed separately and an import does not automatically reconcile or merge those accounts. Imported users will typically be created or referenced as distinct identities and any consolidation requires manual mapping or administrative intervention outside the automated import.

Importing a backup file unconditionally replaces every piece of data on the IssueTrack Cloud instance is correct because a full-site restore from a backup is an overwrite operation. The import process does not perform an intelligent merge of all existing issues projects settings and attachments and the restore will replace the current instance state with the backup contents.

Users can only export backups for business managed projects and not for team managed projects is correct because the project export capabilities differ by project type. Business managed projects support the full project export formats that are used for backups while team managed projects do not support the same full project export and typically require other export methods such as CSV for issues.

Generated backup archives are automatically deleted after 18 days is incorrect because there is no universal automatic deletion at exactly 18 days and retention or availability windows vary by product and provider. Backups are generally subject to the platform retention policy and administrators are expected to manage downloaded archives rather than rely on a fixed 18 day deletion rule.

Only site administrators have the ability to run exports and import data in IssueTrack Cloud is incorrect because export and import capabilities are scoped by role and permission and are not limited solely to site administrators. Some project level exports can be performed by project administrators or users with specific product permissions while full site restores require site level administration.

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