The correct answer is Ask the Microsoft 365 administrator to reset the account password.

This is correct because Maya did not register any alternate contact methods so she cannot use self service password reset. An administrator can reset the account password from the Microsoft 365 admin center or Azure Active Directory and can provide a temporary password or require a password change at next sign in. For that reason Ask the Microsoft 365 administrator to reset the account password is the appropriate action for this scenario.

Contact Microsoft Technical Support to request a password reset is incorrect because tenant administrators are responsible for managing user passwords and Microsoft Support will not typically reset a user's password without admin verification or an established support process.

Attempt to reset the password by answering security questions is incorrect because self service password reset requires that authentication methods be registered ahead of time and security questions are a legacy option that many tenants do not use or have disabled. Since Maya did not set up alternate contact methods she cannot rely on answering security questions to reset her password.

Use a registered mobile phone to receive a verification code and reset the password is incorrect because the option assumes a registered phone exists. The question states that Maya did not set up any alternate contact methods so she cannot receive a verification code on a phone.

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