The correct option is Recommend items that are most similar to a product a user is viewing.

Amazon Personalize provides item to item similarity recommendations and it enables an application to surface related titles or products to increase discovery and viewer engagement and to improve conversions.

Provide natural-language enterprise search across company content is a use case for Amazon Kendra and it focuses on intelligent search over organizational data rather than delivering personalized item suggestions.

Automate telecom customer workflows such as SIM activation and plan changes points to Amazon Lex and its prebuilt telecom bots which support conversational self service rather than recommendation systems.

Extract document layout elements like paragraphs, titles, and lists from files corresponds to Amazon Textract which performs OCR and layout extraction instead of providing personalization features.

Full AWS Practitioner Certification Question